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What is Omoma store ?

  • Kategorie:
  • about omoma store

omoma store focuses on offering products for motherhood and children under 2 years old. The store is well-organized for parents to locate their desired items conveniently. The store's layout is designed with busy parents in mind, making it easy to navigate and find what you need quickly.

what is the acceptable payment methods?

  • Kategorie:
  • payment methods

all standard digital payment methods are accepted like Visa, Mastercard, PayPal, MADA مدى, Apple Pay, and Google Pay. Customers can conveniently use their preferred digital payment method to pay.

Do you deliver to all cities in the Kingdom?

  • Kategorie:
  • Shipping and Delivery

Yes, we offer delivery to all cities in the Kingdom of Saudi Arabia.

Do you have a branch inside Saudi Arabia?

  • Kategorie:
  • Shipping and Delivery

No, we do not have a branch inside Saudi Arabia. We operate through our online platform only.

Are all products guaranteed?

  • Kategorie:
  • Returns and Refunds

Yes, all our products are guaranteed according to the terms and conditions.

How can I return products if I don't like them?

  • Kategorie:
  • Returns and Refunds

You can return products through the control panel of your account on our website. Select "Return Product" and you will receive a confirmation email with a shipping slip.

Am I required to state a reason for the return?

  • Kategorie:
  • Returns and Refunds

No, you are not required to state a reason for the return.

How will the value of the returned product be transferred?

  • Kategorie:
  • Returns and Refunds

The value of the returned product will be transferred to the same payment method you used when purchasing.

How to get support?

  • Kategorie:
  • Contact and Support

To receive assistance, contact us at info@omoma-store.com via email or WhatsApp at 004915205725221. For any questions, do not hesitate to reach out to us for help with payout, shipping, or product usage.

What is the schedule of the support service?

  • Kategorie:
  • Contact and Support

If you need help, our support team is available Monday-Friday 9am-7pm WET.

We'll be happy to answer any questions you have or help you with any issues you're experiencing.